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Case Studies

BPM Case study-SFPUC

The San Francisco Public Utilities Commission (SFPUC) implemented a business process management and workflow solution to drive change efforts across its organizations.

BPM Case Study - GCC

E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.

BPM Case Study - Telcom

A world leader in communications strives to streamline their customer billing system.

BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...

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News rss

Interfacing on the news (Spanish)

La Prensa Libre newspaper in Costa Rica recently issued a story about the 2010 Information and Communication Technology mission held in San José (Costa Rica) in which Interfacing Technologies participated. Read more (Spanish)

Interfacing Joins the Canadian Trade Mission to Dominican Republic and Costa Rica as BPM & GRC gain momentum in Latin America


Interfacing Technologies will participate in Canadian trade mission to respond to a growing demand in Latin America for BPM and GRC solutions

San Francisco Tackles Baby Boomer Retirement Effect and is Selected as a Finalist for the Global Awards for Excellence in BPM-Workflow

Business process management is key to stay productive while undergoing a generation swap

Interfacing's customer is finalist in 2009 Global Awards for Excellence in BPM and Workflow

Governmental institution is recognized in Global Awards for Excellence in BPM and Workflow.

Interfacing Partners with PRIME PMG to Drive BPM Solutions in Australia

Interfacing and PRIME PMG partnership unites business strategists and technologists together with a shared set of tools to accomplish common goals.

BPM initiatives instill Best-in-Class Performance; report concludes

The Aberdeen Group released a report that concludes that "companies that have developed the organizational maturity and are leveraging the right tools for Business Process Management (BPM) are generating more robust, flexible, and agile business processes."

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Process Governance

Risk Management

 

Identify and Mitigate Risks - Visualise Risks


Key Benifits
• Enhance visibility and transparency of risks
• Prioritize risks to divide and conquer
• Decrease breakdowns and downtime
• Implement COSO and COBIT best practise templates

Identify and Mitigate Risks -Risk is an inherent part of every business process, making risk management a vital program for every organization.  With the continous rising cost of compliance initiatives such as the Sarbanes-Oxley Act (SOX), BASEL II, and ISO, it has become imperitive that companies take the proper action to improve controls and ensure effective risk mitigation. Organizations are constantly changing to remain competitive. Without a tool to help manage external risks, the audit process becomes a costly and time-consuming obstacle to your business. 

Visualize Risks for a Better Understanding - By mapping processes with risks and controls, you get an accurate picture of how your company operates and how these operations must be improved. Improperly assigned controls and unanticipated risks arise when a company has a poor understanding of their business processes.


The Risk Suite for EPC augments the standard BPM tool with a comprehensive risk and control mapping engine. Potential risks can be assigned to specific processes, where they are in turn related to controls. This gives employees the ability to understand what risks will be encountered during their activities, and what measures must be taken to ensure that the risk poses no threat to the enterprise.



Business Rules Management

 

Formalize Company Policies - Rules and Governance


Key Benifits
• Enforce company policy through standardized rule objects
• Model operations, definitions,and constraints
• Manage change more efficiently
• Maintain rules separately from processes
Formalize Company Policies with Busines Rules - Standardize and enforce company strategy by modeling operations, definitions, and constraints to be followed by employees with Business Rules. These rules define and constrain company processes in order to control the behaviour of your organization, ensuring that employee activities are aligned with business goals and strategies.

 

Business Rules and Process Governance - By connecting business rules to business processes, you create a direct correlation between company policy and business activities, increasing the level of governance your company has over its processes. Mapping business rules to process activities and decision points ensures process integrity by keeping employees aware of precisely how to manage decisions according to top-level goals and policies.

Furthermore, the maintenance and lifecycle of business rules and business processes can be radically different. By maintaining a relationship between distinct business rules and process activities, it becomes easier to manage change within your company. Changing a single business rule may affect hundreds of processes – by managing rules separately, all processes will be automatically updated simply by making the change in one central location.

Business Rules in Enterprise Architecture