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Content and Document Management
The Missing Link in BPM Solutions
Document Management cuts through the endless stack of paper: Your company generates a huge amount of documentation. Procedures, spreadsheets, presentations and more; your employees’ work is contained within company documentation. The creation, access, storage, and management of your company’s documents are central to a properly organized business. Not only must your documentation be managed by an efficient system that makes content available among all departments, but it must also allow for proper versioning in order to keep track of any revisions made to your documents.
Business Process Management (BPM) and Content Management: There are many content management systems on the market that can provide your company with a central document repository. However, a document management system is only as good as the use your employees get out of it. Managing documents is only half the issue; the other half involves giving those documents a purpose. No matter how sophisticated a document repository may be, its use is limited if it does not make the content relevant to your employees.
With the Enterprise Process Center® (EPC), we have developed a simple and powerful document management system that makes company knowledge immediately available to process users. Much more than a repository, the EPC houses a fully integrated content management system which allows users to store valuable documentation in a secure, central location for easy access by all employees. Documents are given a clear purpose when they are linked to processes, encouraging employees to exploit the knowledge available to them and to share the information they create in a common system.
Our content management allows for version control, rollback capabilities, full-text search, and revision history. Changes made to existing documentation can be flagged for an approval process, which ensures that the highest quality standard is maintained in your documentation. All this is handled in an intuitive interface designed to have the same look and feel as Windows Explorer, requiring zero change management.
Access your important documents anytime, anywhere. With the EPC, you gain the ability to work on your documentation from virtually any computer that has access to the internet. Our product server is fully accessible through secure remote connections over the internet, breaking down office barriers even further and giving company knowledge greater value.
Content Management Features and Benefits
Virtual Storage Systems: The dream of a paperless office is finally becoming realized. Companies can now manage the majority of their documentation in virtual file systems. This reduces the need to produce wasteful print copies, but the benefits go beyond the reduction of waste. By managing your valuable company documentation within the EPC, you gain the ability to share work on a single document without pushing papers around the office. Users simply have to log in where they are given access to all of the necessary work documents. Information becomes a tool in itself, accessible at any moment.
Why should content and processes be linked? There is a balance to be struck when mapping company processes. It is essential to design an efficient set of business processes that are easy to manage, while providing sufficient detail in order to portray a complete picture of your company. This makes it necessary to avoid the micromanagement of each activity and its tasks within processes. Content management is the missing link between efficient process design and micromanagement. By linking documents to processes, your employees can provide additional details as to what must be done to execute an activity without complicating business processes.
Features of the EPC Content Management System:
Version control: The EPC keeps a full library of past document versions, assigning version numbers for major and minor versions. At any time, you may restore a prior version, or view what changes have been made without having to search elsewhere for previous iterations.
Approval process: Designate series or parallel approval routing to your documents. The approval cycle is automatically triggered as soon as a new version is checked in to the EPC. Ensure that approvals are gathered on time through e-mail notifications sent to all parties to notify them of the change. Allow your managers to ensure the highest level of quality is sustained through this automatic process while maintaining full audit trails to meet compliance and regulatory policies.
Full-text search: Never waste time searching for a document again. With our full-text search you can instantly have access to the content you need without navigating through directories. Our search supports multiple languages and includes filters to narrow down the scope of your query, making it easy to find important documents.
Integration: Use WebDAV protocols to edit and view documents that are stored within the EPC without departing from the standard Windows interface. Reduce change management by integrating the EPC repository into your current work style.
Security: Our robust security features ensure that your EPC content can be securely managed across your entire company. Access rights can be determined on any object by setting the desired editor and viewer rights. With our EPC server, your data is safe from unauthenticated parties.
EPC 5: EPC 5 offers business owners the advantage of real-time Business Process Management (BPM) in an open and collaborative environment. EPC 5 brings new value to content management as a key component in our new workflow engine. Manage e-forms, web forms, and route them along process workflows, further bringing important company information to your employee desktop.
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