Case Studies

BPM Case study-SFPUC

The San Francisco Public Utilities Commission (SFPUC) implemented a business process management and workflow solution to drive change efforts across its organizations.

BPM Case Study - GCC

E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.

BPM Case Study - Telcom

A world leader in communications strives to streamline their customer billing system.

BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...

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News

Interfacing on the news (Spanish)

La Prensa Libre newspaper in Costa Rica recently issued a story about the 2010 Information and Communication Technology mission held in San José (Costa Rica) in which Interfacing Technologies participated. Read more (Spanish)

Interfacing Joins the Canadian Trade Mission to Dominican Republic and Costa Rica as BPM & GRC gain momentum in Latin America

Interfacing Technologies will participate in Canadian trade mission to respond to a growing demand in Latin America for BPM and GRC solutions

San Francisco Tackles Baby Boomer Retirement Effect and is Selected as a Finalist for the Global Awards for Excellence in BPM-Workflow

Business process management is key to stay productive while undergoing a generation swap

Interfacing's customer is finalist in 2009 Global Awards for Excellence in BPM and Workflow

Governmental institution is recognized in Global Awards for Excellence in BPM and Workflow.

Interfacing Partners with PRIME PMG to Drive BPM Solutions in Australia

Interfacing and PRIME PMG partnership unites business strategists and technologists together with a shared set of tools to accomplish common goals.

BPM initiatives instill Best-in-Class Performance; report concludes

The Aberdeen Group released a report that concludes that "companies that have developed the organizational maturity and are leveraging the right tools for Business Process Management (BPM) are generating more robust, flexible, and agile business processes."

Business Intelligence (BI)

Business Intelligence is a Front Line Solution

In order to make effective decisions regarding company strategies, business managers require insight into company operations in order to conduct an analysis and plan for the organization’s future. A birds-eye view is required in order to gain the perspective necessary to enable effective planning by your management resources – but many managers do not always have access to the information they need when the time is right. A front-line solution is required to put company performance and statistical information at the fingertips of those who need it the most.

Get a Birds Eye View with BI

By using a Business Intelligence (BI) reporting tool, your company will experience a new way to expand the community of business users who have access to the valuable analytics and company information, which will enable them to plan for the future of your company. The EPC integrates a robust reporting engine (powered by Cognos) to generate custom visual reports with a high degree of usability to automate the delivery of automatic reports on any object that is contained within the EPC database. Reports are contextual to an employee’s role and level within the organization, ensuring that all resources are kept informed with the most relevant information. These features will bring your employees and managers the freedom and flexibility to analyze and share the information that is most important to their job

The BI engine is integrated directly into the MyEPC Web Portal, where it will instantly display current user-defined reports in a clear dashboard view. Furthermore, the reporting tool is integrated with our workflow engine, gathering real-world statistical data on actual employee and IT systems performance, further enhancing the value of the dashboard data and putting much-needed data into the hands of your company managers.

Key Benefits:

Generate custom visual reports through simple drag-and-drop
Access valuable dashboards through the EPC Web portal
Gather real world performance metrics from the workflow engine
Report on any object in the EPC database