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Process-Oriented Business Intelligence

Business Intelligence (BI) isn’t just about results – it’s about results that make sense.

BPM Case Study - GCC

E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.

BPM Case Study - Telcom

A world leader in communications strives to streamline their customer billing system.

BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...


BPM Made Simple

I need to:

 

• Drill down through multiple levels of a process hierarchy.
• Generate swimlanes to visualize handoffs of activities between departments.
• Ensure process governance and standardization.
• Control the publishing and approval of process-related knowledge.
• Access processes and process information from any location via the web.
• Implement process management standards (BPMN, BPEL, SIPOC, RACI).
• Access documents, assets, roles and risks directly from process maps.
• Execute and automate human and system-centric processes.
• Manage the impact, likelihood and priority of risks.
• Schedule and automate audits.
• See all process touchpoints of an application or a role within a single view.
• Attain compliance under a worldwide standards initiative (ISO, SOX, Basel II).
• Benchmark off of best practice process frameworks (ITIL®, APCQ®, SCOR®).
• Import existing Visio process models to maximize previous process mapping investments.

  

EPC Overview:

 

Multi-User Business Process Management Software
The Enterprise Process Center® (EPC) is our multi-user Business Process Management (BPM) software. With the EPC, employees gain the advantage of collaborating within a secure, feature-rich and centralized web based management environment. The EPC is completely modular and fully customizable to meet the specific business needs of anyone, from a small start-up company to a global enterprise.
EPC Modeler   EPC Server   EPC Web Portal
The EPC Modeler is our feature rich process design client. With the EPC Modeler, your business analysts and system architects can model business processes and all their corresponding attributes within a fully audited collaborative environment. When a change is made in the EPC Modeler, an automated approval cycle is launched before the content is published for end-users, ensuring ownership and tracebility of all objects. The EPC server allows all of the content created in the EPC modeler to be distributed to your employees through the EPC web portal. EPC server is built on a J2EE platform, and is JDBC compliant: supporting MSSQL, Oracle, DB2 and MySQL databases. The EPC server functions ona true client-server relationship, ensuring content security and data integrity. EPCalso supports a clustered server environment for highly scalable international BPM deployments.

The EPC Web Portal is the primary means for employees to access processes and related documentation from any location worldwide via the internet. The web portal enables users to participate in employee discussions, and encourages all resources to provide input for continuous process improvements. With the MyEPC, users have their own personalized landing
page of relevant information (processes, documents, dashboards), this keeps
content relevant to users and minimizes resistence to new technology.