Business Process Management BPM Software Process Modeling Governance Standardization BPMN Compliance Process Design Best Practice

Case Studies

BPM Case study-SFPUC

The San Francisco Public Utilities Commission (SFPUC) implemented a business process management and workflow solution to drive change efforts across its organizations.

BPM Case Study - GCC

E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.

BPM Case Study - Telcom

A world leader in communications strives to streamline their customer billing system.

BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...

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News

Interfacing Joins the Canadian Trade Mission to Dominican Republic and Costa Rica as BPM & GRC gain momentum in Latin America

Interfacing Technologies will participate in Canadian trade mission to respond to a growing demand in Latin America for BPM and GRC solutions

San Francisco Tackles Baby Boomer Retirement Effect and is Selected as a Finalist for the Global Awards for Excellence in BPM-Workflow

Business process management is key to stay productive while undergoing a generation swap

Interfacing's customer is finalist in 2009 Global Awards for Excellence in BPM and Workflow

Governmental institution is recognized in Global Awards for Excellence in BPM and Workflow.

Interfacing Partners with PRIME PMG to Drive BPM Solutions in Australia

Interfacing and PRIME PMG partnership unites business strategists and technologists together with a shared set of tools to accomplish common goals.

BPM initiatives instill Best-in-Class Performance; report concludes

The Aberdeen Group released a report that concludes that "companies that have developed the organizational maturity and are leveraging the right tools for Business Process Management (BPM) are generating more robust, flexible, and agile business processes."

The SFPUC shares BPM best practices at the 2009 WEFTE Conference

The San Francisco Public Utilities Commission (SFPUC) successfully implemented a business process management and workflow solution to face the challenge of losing 20% of its utility workers in 2009.

BPM Made Simple

I need to:

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• Drill down through multiple levels of a process hierarchy.
• Generate swimlanes to visualize handoffs of activities between departments.
• Ensure process governance and standardization.
• Control the publishing and approval of process-related knowledge.
• Access processes and process information from any location via the web.
• Implement process management standards (BPMN, BPEL, SIPOC, RACI).
• Access documents, assets, roles and risks directly from process maps.
• Execute and automate human and system-centric processes.
• Manage the impact, likelihood and priority of risks.
• Schedule and automate audits.
• See all process touchpoints of an application or a role within a single view.
• Attain compliance under a worldwide standards initiative (ISO, SOX, Basel II).
• Benchmark off of best practice process frameworks (ITIL®, APCQ®, SCOR®).
• Import existing Visio process models to maximize previous process mapping investments.

EPC Overview:

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Multi-User Business Process Management Software
The Enterprise Process Center® (EPC) is our multi-user Business Process Management (BPM) software. With the EPC, employees gain the advantage of collaborating within a secure, feature-rich and centralized web based management environment. The EPC is completely modular and fully customizable to meet the specific business needs of anyone, from a small start-up company to a global enterprise.

EPC Modeler		EPC Server		EPC Web Portal
The EPC Modeler is our feature rich process design client. With the EPC Modeler, your business analysts and system architects can model business processes and all their corresponding attributes within a fully audited collaborative environment. When a change is made in the EPC Modeler, an automated approval cycle is launched before the content is published for end-users, ensuring ownership and tracebility of all objects.		The EPC server allows all of the content created in the EPC modeler to be distributed to your employees through the EPC web portal. EPC server is built on a J2EE platform, and is JDBC compliant: supporting MSSQL, Oracle, DB2 and MySQL databases. The EPC server functions ona true client-server relationship, ensuring content security and data integrity. EPCalso supports a clustered server environment for highly scalable international BPM deployments.		The EPC Web Portal is the primary means for employees to access processes and related documentation from any location worldwide via the internet. The web portal enables users to participate in employee discussions, and encourages all resources to provide input for continuous process improvements. With the MyEPC, users have their own personalized landing page of relevant information (processes, documents, dashboards), this keeps content relevant to users and minimizes resistence to new technology.