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Literature

Process-Oriented Business Intelligence

Business Intelligence (BI) isn’t just about results – it’s about results that make sense.

BPM Case Study - GCC

E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.

BPM Case Study - Telcom

A world leader in communications strives to streamline their customer billing system.

BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...

Compliance

BPM and Compliance:

 

Multi-User Business Process Management Software

The need for compliance and governance plays a major role in modern corporations. Be it a quality assurance initiative such as the ISO standards, a financial audit law such as Sarbanes-Oxley (SOX), or an IT systems best-practice implementation such as ITIL, companies worldwide are seeing the need to manage compliance as part of their everyday business activities.

Regardless of the program, clarifying and reengineering business processes is the basis for improvement. The EPC is ideally suited to help support companies in their quest for process improvement and compliance/governance certification. With the EPC’s secure audited environment, full control over process and document change, clarity of inherent risks, and the ease with which process knowledge is communicated across the company, organizations can instill the disciplines necessary to successfully complete these programs.



Audit Management

 

Avoid the Cost of Compliance



Key Benifits
• Audit processes, documents, risk, controls and rules
• Keep track of multiple auditors and test schedules
• Capture the results of audits for future reference and verification
• Automatically generate reports for compliance audits
• Schedule automatic e-mail notifications and view reminders within the 
  MyEPC Web Portal

The level of scrutiny that is placed upon your company during a compliance audit requires significant documentation of approvals, resources, changes, and adherence to the policies that are laid forth by the process improvement program. The entire compliance process can lead to costly changes within the company organization in order to fulfill the requirements of documentation, audit trails, and approvals.

The EPC features a workflow-based audit manager that allows your company to easily conduct audits on any object in the EPC repository. By maintaining your data in the EPC, with full audit trails, version control and approval history, it becomes easy to draw on information and generate audit reports. Furthermore, our audit manager orchestrates the entire audit process from end-to-end, removing costly manual tasks involved in a comprehensive audit. The EPC manages the complete audit lifecycle, from creation of test plans to monitoring corrective actions. All audit plans are saved in the EPC for complete reusability. Audit results are maintained in the EPC repository for future reference and verification. The EPC makes the audit cycle a pain-free process, helping your company verify that all the checks and balances are in place in order to ensure full compliance and instill confidence in C-level management.

 

 



Compliance Standards

 

Avoid the Cost of Compliance

SOX – Sarbanes Oxley
The Sarbanes-Oxley Act (SOX) introduced an intense new focus on the documentation,
auditing and monitoring of key financial business processes and controls. In light of corporate scandals like Enron, Tyco and WorldCom, this type of compliance legislation served to protect investors by improving the reliability and accuracy of corporate disclosures.

ISO
ISO 9000  - Quality Management
     ISO 9000 provides a quality management system for improving
     and controlling the quality of your products and services.
ISO 14000 - Environmental Management
     ISO 14000 enables companies to reduce the penalties and fines
     conferred when environmental laws are breached.
ISO 20000 - Technology Management
     By attaining compliance under ISO 20000, your company can increase efficiency in
     its delivery of IT services by providing a solid technology framework.

ITIL
ITIL (the IT Infrastructure Library) is the most widely accepted approach to IT service
management in the world. It consists of a series of best practices on the provision of quality IT services and on the accommodation and environmental facilities needed to support IT.

BASEL II
Basel II, or The New Accord (based on the original Basel Accord), was created to improve the way financial organizations and regulators approach risk management worldwide. Basel II asks organizations to implement a corporate risk management system that accounts for operational risks.

Six-Sigma
Six-Sigma is a system of process improvement practices that seek to eliminate product defects, ensure quality processes, increase efficiency (eliminate redundant tasks) and decrease costs while maximizing customer value. Six Sigma methodologies work on both the process design level and the process improvement level, setting out guidelines for the integration of sustainable, predictable and defect-free processes.