BPM Case study-SFPUC
The San Francisco Public Utilities Commission (SFPUC) implemented a business process management and workflow solution to drive change efforts across its organizations.
BPM Case Study - GCC
E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.
BPM Case Study - Telcom
A world leader in communications strives to streamline their customer billing system.
BPM Case Story - Stuart Wright
Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry
BPM Case Story - Equifax
BPM helps Equifax align its global operations...
BPM Case Story - Clear Channel Communications
Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...
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Interfacing on the news (Spanish)
La Prensa Libre newspaper in Costa Rica recently issued a story about the 2010 Information and Communication Technology mission held in San José (Costa Rica) in which Interfacing Technologies participated. Read more (Spanish)
Interfacing Joins the Canadian Trade Mission to Dominican Republic and Costa Rica as BPM & GRC gain momentum in Latin America
Interfacing Technologies will participate in Canadian trade mission to respond to a growing demand in Latin America for BPM and GRC solutions
San Francisco Tackles Baby Boomer Retirement Effect and is Selected as a Finalist for the Global Awards for Excellence in BPM-Workflow
Business process management is key to stay productive while undergoing a generation swap
Interfacing's customer is finalist in 2009 Global Awards for Excellence in BPM and Workflow
Governmental institution is recognized in Global Awards for Excellence in BPM and Workflow.
Interfacing Partners with PRIME PMG to Drive BPM Solutions in Australia
Interfacing and PRIME PMG partnership unites business strategists and technologists together with a shared set of tools to accomplish common goals.
BPM initiatives instill Best-in-Class Performance; report concludes
The Aberdeen Group released a report that concludes that "companies that have developed the organizational maturity and are leveraging the right tools for Business Process Management (BPM) are generating more robust, flexible, and agile business processes."
Strategy
Testing Change - What if Scenarios
| Key Benifits • Perform activity-based cost analysis • Analyze resource utilization • Identify bottlenecks • Run as a stand-alone simulation or an EPC integration • Run discrete event simulations |
Avoid Costly Mistakes by Testing Change - Process reengineering can often be extremely costly to an organization when forecasted improvements prove to be insignificant. It is often prudent to run simulations to determine the actual impact that recommended changes will have on company operations. A powerful tool is needed to give your consultants the quantitative data required to run a proper analysis and for your board of directors to make an informed business decision. Although data collection requires additional resources and time, it is often best to be “safe now, rather than sorry later.”
Run Dynamic What-If Scenarios with EPC Designer - The EPC Designer module allows you to run detailed simulations based on the process data that you captured in the EPC repository. Using our simulation tool you can build a realistic representation of your company and run dynamic what-if scenarios to test the integrity of your process design on multiple axes. Avoid process bottlenecks by analyzing activity durations and delays as well as by examining resources’ idle time . Perform a cost analysis of each activity or on a process as a whole to determine how costs can be reduced and optimized. Our simulation engine is built upon a framework that has been tested and refined over 15 years, ensuring that your simulations will meet a high standard of realism and accuracy. Furthermore, the EPC Designer is a fully functional stand-alone product, allowing consultants to work on multiple sites locally without needing to stay connected to the EPC database – providing additional flexibility and simplicity without sacrificing integration.

Front line Solution - Bird's Eye view BI
| Key Benifits • Generate custom visual reports through simple drag-and-drop • Access valuable dashboards through the EPC Web portal • Gather real world performance metrics from the workflow engine • Report on any object in the EPC database |
In order to make effective decisions regarding company strategies, business managers - require insight into company operations in order to conduct an analysis and plan for the organization’s future. A bird’s-eye view is required in order to gain the perspective necessary to enable effective planning by your management resources – but many managers do not always have access to the information they need when the time is right. A front-line solution is required to put company performance and statistical information at the fingertips of those who need it the most.
Get a Bird’s-Eye View with BI - By using a Business Intelligence (BI) reporting tool, your business analysts will be able easily communicate valuable analytics and company information to a broad range of management, which will enable your executives to effectively plan the future of your company. The EPC robust reporting engine (powered by Cognos®) allows users to build, customize and launch reports on the fly as well as regularly schedule and automate the delivery of reports to their inbox. All data captured and managed within the EPC can be easily extracted into user specific reports, allowing managers the security to control the distribution of information across different levels of the organization.
The BI engine is integrated directly into the MyEPC Web Portal, which provides management with a personalized, real-time dashboard view of their business units’ operations and performance. Furthermore, the reporting tool is integrated with our workflow engine, gathering real-world statistical data on actual employee and IT systems performance, further enhancing the value of the dashboard data and putting much-needed data into the hands of your executives.



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