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BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...

How to solve the best practices puzzle

The APQC framework

Raise the Process Standards: With hundreds of individual process maps stored in various programs, it’s difficult for your organization to see how everything fits together so as to apply a best practices framework that improves on the big picture.

How BPM Can Help: The right business process management software makes it easy to gain an overall understanding of your organization’s processes, so that improvements can be made that do not negatively impact any individual areas of business.

The Interfacing Technologies Advantage: Our Enterprise Process Centre™ (EPC) BPM software product has the APQC best practices framework built-in, offering the simplest, fastest, most effective way to align, review and improve your processes according to best practices.

What is the APQC Process Classification FrameworkSM(PCF)?

To evolve successfully and remain competitive,an organization must apply new methods, ideas and tools that improve its processes and overall productivity. Implementing the APQC best practices framework is the perfect example.

The American Productivity and Quality Centre (APQC) is a non-profit organization focused onbest practices, benchmarking, and knowledge management. Their best practices framework is intended to help organizations find ways of improving their processes so as to become more productive and respond more quickly to an ever-changing environment.

Implementing the APQC framework within your own organization can help you to

  • identify and implement best practices,
  • discover effective methods of improvement,
  • obtain measurable results.

    Why implementation of best practices is tricky

    Implementing a best practices frame work across your organization requires a taking top-down approach – something which isn’t always easy to do when every department has its own process maps stored in various programs (like Visio, Wordor Excel). Understanding the big picture can feel like trying to fit together a jigsaw puzzle.

    Institutionalizing a best practices framework ismade easier when your daily processes are managed through a single database. The right business process management (BPM) software is the key to successfully implementing the APQC framework.

    EPC software a comprehensive approach to best practices

    Interfacing Technologies’ Enterprise Process Centre™ (EPC) software is a Business Process Management (BPM) solution that provides the APQC framework’s set ofprocess best practices’ built in!

    Applying APQC through the EPC software allows you to put the pieces of your organization’s departmental processes together and gain an understanding of the big picture. That way you can make improvements that do not conflict with any particular department or business function.

    Furthermore, the ability to manage your organization’s activities at a comprehensive level moves you towards a more efficient, “process” way of thinking. And not only is the APQC framework built into the EPC software package, but it adapts and customizes itself to your particular business needs and circumstances.

    With the EPC software’s systematic approach to the management of all your organization’s processes, you can:

  • ensure that best practices are executed and better manage risk
  • improve the overall operational efficiency of your organization.
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    The EPC software is simple, straightforward and easy to use. Even the most complex processes are streamlined and can be understood at a glance – saving you valuable time and giving you the ability to stay on top of process performance.

    For more information the APQC framework, our Enterprise Process Centre™ (EPC) BPM software product, or if you have any questions, please call us at 1-800-561-5005 or send an e-mail to sales@interfacing.com

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