Process Lifecycle Management

Identify Gaps - Analyze - Enforce Process Consistency

Key Benifits • Correct process inefficiencies • Generate multiple process views • Model processeswith drag-and-drop • Drill-down through process hierarchies • Standardize processes

The heart of the EPC is Business Process Management. Process modeling increases the visibility of tasks and helps eliminate redundancies, giving your company a competitive advantage. With our automated flatmap and swimlane views, it’s easy to identify departmental gaps and inefficient handovers of work material. By creating and enriching process maps, your company is given the ability to analyze its operations and information flows from a holistic perspective.The EPC provides the industry-best in process design and editing, and allows you to extend company consistency by providing the ability to implement the same uniform process at multiple points across the organization. This standardizes company practice and establishes efficient process management.

By creating a process-centric organization, your company will overcome the hurdles of chaotic management.

Ad-hoc: • Duplication of tasks • Poor knowledge sharing • Chaotic work tradeoffs

Process Silos: • Outdated processes • No standard methodology • Process gaps

Optimized Processes: • Standardized processes • Unified organization • Shared knowledge

Assign Ownership - Manage IT Assets - Define Employee Roles

Key Benifits • Ensure ownership and delegation of tasks • Clarify all resource and asset process touchpoints • Fully integrate with Active Directory • Improve resource training • Manage assets for IT-driven processes • Quickly model the company heirarchy

Employees are a company’s most important investment. By assigning specific roles to human resources, employees are given ownership of their tasks, resulting in greater efficiency and cooperation. IT assets can also be assigned as performers along your process structure. This enables your company to maintain systems and gain insight into asset touchpoints.

In the EPC, roles and resources are maintained in separate libraries. Specific roles are created independently of the people and assets that fulfill them. This enables for a smooth transition of roles when resources change and for further consistency when multiple employees are assigned the same role.

Create a Common Knowledge Database - Link Documents to Processes - Control Versions

Key Benifits • Perform full-text searches of document contents • Access documents 24/7 through the web • Back-up files for disaster recovery • Zero change management

Much more than just a repository, the EPC houses a fully integrated Content Management System which allows users to store valuable documentation in a secure, central location, easily accessible via the web by all employees. Documents are given a clear purpose when they are linked to processes, encouraging employees to exploit the knowledge available to them, and to share the information they create in a common system.

Content management provides executives the facility to track all changes, rollback to previous versions, and trace a clear revision and approval history; ensuring the highest standard of quality is maintained. EPC allows management to control the full lifecyle of a document from creation to publication, all the way through to archiving and finally deletion.