BPM Product Training: The Enterprise Process Center®

Our Product Training program is designed to reduce the time and cost of integrating the Enterprise Process Center® (EPC) into your company’s operational infrastructure. The EPC is user-friendly and very easy to learn; basic techniques used in one module can be similarly applied in the others. However, learning how to use your new business process management suite to its fullest advantage is the first step towards ensuring the success of your BPM initiative.

BPM Training
During this short program, Interfacing’s experienced consultants will give you in-depth training on the EPC’s Web Portal and Modeler clients. We will use real business processes to show you how to manage process and Object lifecycles, assign roles and responsibilities, and fully benefit from the EPC’s complete and integrated set of modules.

 

Benefits

  • Fast-track the successful implementation of your BPM program and reduce associated costs
  • Take advantage of having direct, onsite access to our experienced consultants
  • Give your process modelers a high-level understanding of BPM and in-depth training on the EPC
  • Learn to use the EPC to its fullest advantage; learn EPC best-practices, concepts, and the most effective and efficient uses of its advanced features
  • Learn industry-standard Business Process Modeling Notation (BPMN), the most widely-accepted business process documentation methodology in the world, for graphically depicting activity flows
  • Get access to a team of BPM professionals, including a core team, support staff, and a dedicated Account Manager, to make sure that your BPM project runs smoothly

    • Product Training Program

    Our program is modular and can be customized to suit your organization's needs.


    Service OptionsIncludesDurationAudience*
    BPMN for Business Users & Core ModulesIn-depth training on core modules: Processes, Org. Units (Roles, Resources, Assets), Materials, Documents1.5 daysBusiness analysts, auditors, IT analysts, BPMS developers
    GRC ModulesIn-depth training on GRC modules: Rules, Risks, Controls0.5 daysAuditors
    IT ModulesIn-depth training on IT modules: Master Data, Services0.5 daysIT analysts
    Workflow Level IIntroduction to Workflow
    In depth-training on flowable and non-flowable e-Forms
    MyWorkflow setup
    Process Definitions and Instances (MyWebsite portlet)    		2 daysBusiness analysts
    Workflow Level IIApproval Requests and Pre-Defined Actions, Decision Tables, Routing Rules, Timers, Triggers, File Listeners1 dayBusiness & IT analysts

    Maximize Service Value

  • In our experience, the successful implementation of a BPM program requires that all employees understand the motivation behind the initiative. Typically, this demands a clear message from Management detailing their commitment to the program and the role that employees will have to play to ensure its success. Clear and positive communication of our methodology, the program’s overall objectives, and its benefits for employees is critical for maximizing value and reducing resistance at all levels of the organization.
  • We recommend on-site training for all modules. In our experience, the learning curve is considerably shorter when our experts are on-hand to answer questions and address issues in person.
  • We strongly recommend that you discourage multi-tasking during training sessions (e.g. limit access to e-mail, etc.). We understand that, in most cases, employees have other responsibilities and deadlines, but, for the short time that we are on-site, we need full commitment from all participants in order to cover the required material.
  • When possible, form groups by skill level for training sessions (e.g. software skill level, BPMN knowledge, experience with Interfacing products, etc.) so that we can proceed at a pace suitable for all participants.