BPM Training

Service Description

This training workshop will guide your team towards understanding how to recognize, design, and implement business processes, including change management, process best practices, and all of the techniques needed for successful process initiatives.

Service Value

This service gives your own resources the expertise needed to conduct internal process initiatives that will encourage the consistent improvement of your company’s business processes. It is not simply enough to know how to identify and map activities, BPM requires a keen eye for optimization, how to identify inefficiencies, bottlenecks, and then ensure that the newly mapped processes are properly adhered to. With our help, you will gain your own set of BPM experts ready to lead your company to greater reward.

Service Components

The BPM training consists of the following components:

• Process documentation
• Process design/optimization
• Process implementation
• Change management

Service Deliverables

At the conclusion of this training session, your resources will be able to:

• Model process
• Capture as-is process information
• Implement optimized process flows for people-intensive processes
• Support change by encouraging openness and collaboration

Typical Service Duration

This service typically lasts a week, depending on the size of the group participating in the training workshops.