Process Documentation

Service Description

The Process Documentation service puts your company on the fast track to moving forward in its process maturity. This is your first step towards making the overall functioning of your company more efficient and streamlined, allowing you to reap the benefits of business process management. Our experienced consultants will be able to quickly identify and map key processes within your organization, targeting specific areas that need to be focused on for the best value in the results of this project.

Service Value

Consolidating your process documentation in a single standardized and controlled repository makes it easier and more efficient to retrieve process information, as well as communicate it with the necessary resources. Training, process standardization, accountability and company knowledge management are all improved when processes are properly documented.

Service Components

The Process Documentation service consists of the following components:

• Resources and systems survey
• Management level Interviews for the organization and process framework
• Collection and analysis of existing process content
• Process documentation workshop
• Goals and Strategy Review
• Final process documentation review

Service Deliverables

At the conclusion of the Process Documentation service, Interfacing will create and present a readiness assessment report which details:

• Analysis of resources and systems survey
• Finalized organization and process framework
• Assessment of current process content and expertise
• Correlation of Interview findings, Survey Results and content analysis
• Areas of likely resistance and risks
• Key documentation maintenance recommendations

Typical Service Duration

Depending on the number of processes targeted with this service, the duration of the project can vary greatly. Interfacing will tailor this service to your specific organization and budget.