Standard Operating Procedures (SOP)

Standard Operating Procedure Management & Consulting

Standard Operating Procedures (SOPs) are a necessary component of every modern business. SOPs act as process books that describe a set of procedures and protocols for a particular action. Standard Operating Procedures describe how processes work, detailing the roles and resources that are involved in a particular process. SOPs can mean many things depending on your particular industry – whether you are a manufacturing firm using SOPs to outline the inputs, outputs and steps involved in creating a product, or a Pharmaceutical firm following an SOP to achieve maximum safety and efficiency standards, standard operating procedures are a part of every company.

Although SOPs are a vital part of every business, they are time consuming projects that pose significant challenges to companies of all sizes. Whether creating, approving, distributing, or revising SOPs, the amount of work involved can be enormous.

Interfacing Technologies offers a comprehensive service that covers the entire lifecycle of your Standard Operating Procedures.


Interfacing SOP Services - Let Interfacing Do the Work for You

Document Your Standard Operating Procedures

Interfacing’s Process Team can document your business processes, helping you to create a leaner business model by optimizing your standard operating procedures. Interfacing has helped document processes for companies on all corners of the globe, large and small. In order to ensure that your SOPs are optimized, trust our trained professionals to efficiently document your standard operating procedures using industry best practice frameworks. Interfacing’s methodology is based on using proven best practice frameworks to ensure that your processes are in line with industry leaders. Once implemented, Interfacing uses industry best practice benchmarks and key performance indicators to help you stay ahead of your competition.


The Enterprise Process Center – Simplifying SOPs from Start to Finish

By using the Enterprise Process Center to manage your Standard Operating Procedures your company can concentrate on its core competencies while leaving the rest up to technology. With its easy to use modeling functions, as well as its risk management, business intelligence, and business rules modules, the EPC can be used to easily and efficiently manage the entire life-cycle of your SOPs.


  • Create SOPs – The Enterprise Process Center can map your business processes, giving you the ability to clearly organize and orchestrate company operating procedures. SOP’s become visual representations instead of text-heavy hand books, allowing users to quickly understand procedures and policies. Reuse documented SOP’s across multiple departments with ease, highlighting procedural touch-points and reducing the number of redundant manual tasks involved. Use EPC’s Business Rules module to formalize company policies, imbedding them within each stage of operation.

  • Approve SOPs – With a fully audited environment, EPC allows managers to track changes to SOPs throughout the approval process. Clearly visualize operating procedures with process maps that highlight associated risks, implement controls designed to mitigate those risks, and imbed business rules to formalize company policies and increase overall corporate governance. With the EPC managers have the ability to quickly approve changes to particular aspects of SOPs without having to review a procedure from beginning to end.

  • Distribute SOPs – Using EPC, Standard Operating Procedures can be easily distributed via EPC’s web based portal – MyEPC. Employees have a personalized homepage that displays business processes and SOPs that are applicable to them, highlighting their role and the necessary tasks they must complete. Create Process Books or Operating Manuals within seconds by using EPC’s Process Book function. Without having to do any manual organization or collating, professional, company branded process books can be created with the click of a button.

  • Revise SOPs – In order to stay up to date with industry compliance requirements and business developments, companies must constantly update and revise their SOPs. By breaking down operating procedures into individual tasks, the EPC allows users to easily make changes to certain aspects of processes whether large or small. EPC tracks and applies each change to all touch- points that are affected, removing the need to manually alter entire process books because of minor changes. EPC’s Business Intelligence module, powered by IBM Cognos, uses your data to illustrate the effectiveness of your SOPs in relation to benchmarks. Use the simulation function to simulate changes to operating procedures before implementation to ensure desired results – without incurring additional costs.

By using the Enterprise Process Center, organizations avoid the time consuming task of writing operating procedures. Effectively map your SOPs, easily create distributable process books, and utilize EPC’s modules to comprehensively manage all aspects of your operating procedures.