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Case Studies

BPM Case study-SFPUC

The San Francisco Public Utilities Commission (SFPUC) implemented a business process management and workflow solution to drive change efforts across its organizations.

BPM Case Study - GCC

E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.

BPM Case Study - Telcom

A world leader in communications strives to streamline their customer billing system.

BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...

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News rss

Interfacing on the news (Spanish)

La Prensa Libre newspaper in Costa Rica recently issued a story about the 2010 Information and Communication Technology mission held in San José (Costa Rica) in which Interfacing Technologies participated. Read more (Spanish)

Interfacing Joins the Canadian Trade Mission to Dominican Republic and Costa Rica as BPM & GRC gain momentum in Latin America


Interfacing Technologies will participate in Canadian trade mission to respond to a growing demand in Latin America for BPM and GRC solutions

San Francisco Tackles Baby Boomer Retirement Effect and is Selected as a Finalist for the Global Awards for Excellence in BPM-Workflow

Business process management is key to stay productive while undergoing a generation swap

Interfacing's customer is finalist in 2009 Global Awards for Excellence in BPM and Workflow

Governmental institution is recognized in Global Awards for Excellence in BPM and Workflow.

Interfacing Partners with PRIME PMG to Drive BPM Solutions in Australia

Interfacing and PRIME PMG partnership unites business strategists and technologists together with a shared set of tools to accomplish common goals.

BPM initiatives instill Best-in-Class Performance; report concludes

The Aberdeen Group released a report that concludes that "companies that have developed the organizational maturity and are leveraging the right tools for Business Process Management (BPM) are generating more robust, flexible, and agile business processes."

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Manufacturing Process Management

Ensure Quality in your Manufacturing Processes

Every aspect of the manufacturing process must be controlled and monitored.  In order to ensure the integrity of the enterprise and to maintain quality assurance, the implementation of standards such as ISO 9000 must be pursued.  This means installing efficiently designed processes throughout the operation from product development, to supply chain and shipping. By adopting a strong, process-centric culture, your company can smoothly transition from chaotic and ad hoc management systems to a smooth running operation that will increase profits.

By using our products, your company gains the accountability and consistency that will give you a cutting edge over your competition. Our tools ensure that all processes are properly understood, allowing you to increase the safety as well as the efficiency of your operations.

  • ISO Compliance – Our process methodology and support for business rules and risk/control management allows effective process design that has all the appropriate checks and balances.

  • Utilize ResourcesBusiness process management will expose unused resources and allow you to take better advantage of them along the length of the process.

  • Manage Workflow – Integrate your people, processes, and technology by taking advantage of our workflow engine to deliver work to where it is needed, and keep all employees up to date with the most important priorities.

  • Ensure Transparency – Know where resources are being used and maintain efficient work habits by planning well in advance.

  • Model Business Rules – Our approach to Business Process Management allows your company to easily implement business rules that can be reused and easily updated along the length of your processes.

  • Create Portable Process Manuals – Our products have the ability to generate a complete output of your processes and all of the related information that is ready for print. This makes for an excellent collaborative tool, and allows your agents to share information more widely.

  • Implement Standard Methodologies – Avoid the need for continual trial and error in improving your agency’s operational efficiency; get a head start by taking advantage of industry standards.

  • Encourage Collaboration – By uniting goals and creating a common framework for your agents, they will be able to cooperate at a previously unattained level.