BPM Case study-SFPUC
The San Francisco Public Utilities Commission (SFPUC) implemented a business process management and workflow solution to drive change efforts across its organizations.
BPM Case Study - GCC
E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.
BPM Case Study - Telcom
A world leader in communications strives to streamline their customer billing system.
BPM Case Story - Stuart Wright
Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry
BPM Case Story - Equifax
BPM helps Equifax align its global operations...
BPM Case Story - Clear Channel Communications
Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...
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Interfacing on the news (Spanish)
La Prensa Libre newspaper in Costa Rica recently issued a story about the 2010 Information and Communication Technology mission held in San José (Costa Rica) in which Interfacing Technologies participated. Read more (Spanish)
Interfacing Joins the Canadian Trade Mission to Dominican Republic and Costa Rica as BPM & GRC gain momentum in Latin America
Interfacing Technologies will participate in Canadian trade mission to respond to a growing demand in Latin America for BPM and GRC solutions
San Francisco Tackles Baby Boomer Retirement Effect and is Selected as a Finalist for the Global Awards for Excellence in BPM-Workflow
Business process management is key to stay productive while undergoing a generation swap
Interfacing's customer is finalist in 2009 Global Awards for Excellence in BPM and Workflow
Governmental institution is recognized in Global Awards for Excellence in BPM and Workflow.
Interfacing Partners with PRIME PMG to Drive BPM Solutions in Australia
Interfacing and PRIME PMG partnership unites business strategists and technologists together with a shared set of tools to accomplish common goals.
BPM initiatives instill Best-in-Class Performance; report concludes
The Aberdeen Group released a report that concludes that "companies that have developed the organizational maturity and are leveraging the right tools for Business Process Management (BPM) are generating more robust, flexible, and agile business processes."
Port Operations Management
Port Operations Management with BPM Software
With over 90% of world trade channeled through ports, efficient and effective port operations management is a critical requirement to maintain strong customer relations and port reputation. Airports and seaports around the world face many modern operational challenges and to ensure the highest level of service, ports require intensive port operational planning and set procedures. Legislative and corporate regulation, port security, and logistics are only a few of the challenges that must be addressed on a daily basis. In addition, ports require intricate risk management functions to ensure that accidents are avoided, and if they do happen, the proper response is available.
Port operations involve a complex system of interrelationships. Companies compete for business while sharing space and various technologies. As a result of this, different IT systems must be able to communicate and exchange information without losing data. In order to achieve this operational efficiency, many port authorities around the world use Business Process Management software. By mapping, managing, and executing processes using Interfacing’s Enterprise Process Center®, port authorities are better able to handle today’s challenges.
Mapping port operations leads to a greater understanding of how traffic is handled and resources are used. Often, Port Authority Operators believe they have a full understanding of port processes because of their years of experience. In reality, the heightened level of understanding that is achieved through process discovery allows managers to make better use of existing resources and expand operations with a low level of risk.
Maximize Port Operational Efficiency with The Enterprise Process Center
With the Enterprise Process Center, port authorities can map, model and execute processes and procedures, with enterprise wide access through a central repository. Existing management systems can be integrated with ease. EPC’s Business Rules module standardizes and enforces company policy, removing any uncertainty in an environment where breaking rules can have dire consequences. The Risk Management module allows users to calculate the impact and probability of any risk, and set controls on each activity to ensure that those risks are mitigated. EPC can be used to create and simplify complex standard operating procedures for all aspects of operations. EPC’s workflow engine executes processes taking the manual tasks out of daily activities, thereby reducing corporate expenditure and the probability of human error.
Mapping port operations leads to a greater understanding of how traffic is handled and resources are used. Often, Port Authority Operators believe they have a full understanding of port processes because of their years of experience. In reality, the heightened level of understanding that is achieved through process discovery allows managers to make better use of existing resources and expand operations with a low level of risk.
Our tools will give you the outlook and understanding of your port operations necessary to function efficiently, eliminating the number of overlapping processes across your operations. Cut costs, maximize potential, and clear the way for port development with Interfacing’s Enterprise Process Center.
View a case study on Interfacing’s port management projects:
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EFFORTS (Effective Operations in Ports)
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