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Case Studies

BPM Case study-SFPUC

The San Francisco Public Utilities Commission (SFPUC) implemented a business process management and workflow solution to drive change efforts across its organizations.

BPM Case Study - GCC

E-commerce takes the proper steps to move towards a Service Oriented Architecture (SOA) to maximize the flexibility of their IT structure.

BPM Case Study - Telcom

A world leader in communications strives to streamline their customer billing system.

BPM Case Story - Stuart Wright

Process Management Maintains Clear Workflows for Knowledge Sharing in Oil & Gas Well Engineering Industry

BPM Case Story - Equifax

BPM helps Equifax align its global operations...

BPM Case Story - Clear Channel Communications

Business Process Management (BPM) and Service Oriented Architecture (SOA) enables mega media transaction...

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News rss

Interfacing on the news (Spanish)

La Prensa Libre newspaper in Costa Rica recently issued a story about the 2010 Information and Communication Technology mission held in San José (Costa Rica) in which Interfacing Technologies participated. Read more (Spanish)

Interfacing Joins the Canadian Trade Mission to Dominican Republic and Costa Rica as BPM & GRC gain momentum in Latin America


Interfacing Technologies will participate in Canadian trade mission to respond to a growing demand in Latin America for BPM and GRC solutions

San Francisco Tackles Baby Boomer Retirement Effect and is Selected as a Finalist for the Global Awards for Excellence in BPM-Workflow

Business process management is key to stay productive while undergoing a generation swap

Interfacing's customer is finalist in 2009 Global Awards for Excellence in BPM and Workflow

Governmental institution is recognized in Global Awards for Excellence in BPM and Workflow.

Interfacing Partners with PRIME PMG to Drive BPM Solutions in Australia

Interfacing and PRIME PMG partnership unites business strategists and technologists together with a shared set of tools to accomplish common goals.

BPM initiatives instill Best-in-Class Performance; report concludes

The Aberdeen Group released a report that concludes that "companies that have developed the organizational maturity and are leveraging the right tools for Business Process Management (BPM) are generating more robust, flexible, and agile business processes."

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Service Oriented Architecture

Service Management

 

Tear Down Monolithic Applications - Process Driven IT Department


Key Benifits
• Align IT strategies with business processes
• Maintain consistent end-user systems
• Improve the delivery of application services
• Respond rapidly to changing technologies
• Increase the flexibility of your IT department

Tear Down Monolithic Aplpications- Single-platform solutions create dependencies among software components. These false dependencies hinder the flexibility of your IT architecture, and make it impossible to change components without modifying the entire system. In order to gain any flexibility with monolithic applications, the entire structure must be customized, resulting in wasteful, closed systems that become difficult to maintain.

Loosely-coupled services allow for the agile integration of business requirements and IT solutions. With service management, your software needs are fulfilled by modular service components that communicate through a routing system. By adopting a Service Oriented Architecture (SOA), business strategies and IT strategies can work in parallel, efficiently mapping business needs to operational resources without the need for wasteful customization.


Create a Process-Driven IT Department Through SOA - With the process-modeling environment of Interfacing’s EPC, your company can align itself towards a SOA design that mirrors the efficiency of your business processes. Mapping your company in the EPC clarifies your software requirements, allowing you to unify different tasks that are accomplished by the same service, and find processes that make poor use of already-present systems. With the EPC, services are directly related to process activities and business rules, bringing your company the advantage of visualizing its use of computer resources, granting you the clarity to make reflective and effective decisions on how to evolve your IT framework to serve your business processes.



Master Data Management

 

Process Integration - Bridging Systems

Key Benifits
• Align IT strategies with business processes
• Maintain consistent end-user systems
• Improve the delivery of application services
• Respond rapidly to changing technologies
• Increase the flexibility of your IT department

Data-Rich Business Process Integration - Master Data (or Meta Data) Management streamlines process integration. Utilizing IT resources for the execution of data-rich business processes requires a data type standardization effort so that multiple IT systems can communicate according to a set of reference definitions. The diverse functions of your IT systems can furthermore span across great spaces and bridge multiple service providers. For instance, a sales process requires the integration of sales systems, customers, and suppliers. In order to accomplish straight-through processing, data types must be standardized, allowing different systems to recognize and process information in an appropriate manner.

Master Data Management Bridges Systems - Standardize your company’s data definitions through master data management. Managing Master Data formalizes the types of data used by your company, allowing for the enforcement of consistency among the representation and usage of data within IT systems. By modeling your information and objects as master data entities and attributes, information becomes more open to being shared along your processes by different IT systems. The boundaries between companies and service providers are knocked down – the formalized data can be accepted by any system designed to recognize its master data type. Processes can transcend their limits of company, software platform, or service provider, enabling a more efficient, fail-safe IT design.