Quality & Improvement Solutions
Interfacing’s mission is to empower organizations to govern business complexity, achieve efficient transformation and continuous improvement through process based quality, performance and compliance management solutions. Considered as a pioneer in the Business Process Management (BPM) field, Interfacing has over 25 years’ experience developing innovative management methods, approaches, tools and award winning software for quality, improvement, standardization, governance, compliance, change management, risk mitigation and audit (BPM/BPA/BPR/BPI, QMS, EA, GRC, BOS, OI). With success stories across all industries and corners of the globe, our solutions are highly adaptable to industry, driver and regulatory specific requirements with significant attention invested towards reducing cost & effort to preserve the natural flow of an organization.
Interfacing’s Gartner® recognized leading BPM software, the Enterprise Process Center®, helps companies gain a 360 degree blueprint of the organization in support of complex improvement, compliance and transformation initiatives. The EPC goes beyond process mapping & analysis, it covers the full spectrum of lifecycle governance and collaboration, enterprise architecture (EA), strategy-to-execution and workflow automation needs. The EPC offers a single repository to manage all complex business entity relationships and interdependencies, including: processes, procedures, roles, org units, resources, risks, controls, policies, rules, documents, strategic objectives, key performance indicators, systems, meta data & services. The EPC facilitates the alignment and visualization of strategic and operational performance and is often leveraged for quality, improvement, risk & audit management initiatives such as ISO, Lean, Basel III, SOX, and ITIL, amongst others.
Process Quality, Governance & Performance Expertise
Interfacing’s 25+ years’ consulting experience has allowed us to develop comprehensive best practice service approaches and tools to ensure a successful transformation program. Interfacing’s spectrum of management consulting and IT service offerings revolve around standardizing and improving work methods, reducing errors and manual activities using systems, and increasing agility by providing management visibility into complexity while ensuring governance and compliance control. Our experts have long-standing experience providing customer end-to-end solutions for: Current State Assessment, SOP documentation, Quality Assurance, Process Improvement, Architecture Design, Process Governance, System Deployment (ERP, CRM, HR, Asset, etc.), System Integration, Change Management and Project Management. Whether you need training to build the team’s knowledge, or ongoing coaching to keep the program on-track, or full-time experienced resource(s) to help with the workload, or would like to outsource the entire project to us, we have a program for you!
Years of Experience
Enterprise Process Center® recognized by Gartner® as a global leader in Business Operation System, Operational Intelligence & Enterprise Business Process Analysis (EBPA) including Enterprise Architecture, Business Process Analysis, Strategy-to-Execution & Workflow Automation.
Customer Case Studies by Industry
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Map, model, and execute your business processes with Interfacing’s Enterprise Process Center® (EPC) to achieve the process visibility necessary to optimize your activities. Positioned amongst Leaders by Gartner in its latest Enterprise Business Process Analysis (EBPA) MarketGuide.