Interfacing

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Business Process Management

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Streamline, Optimize, and Transform Your Workflows with Ease

Master Your Processes, Empower Your Business

In today’s fast-paced business world, staying competitive means ensuring your processes are efficient, adaptable, and aligned with your goals. Our Business Process Management (BPM) suite empowers organizations to take full control of their workflows, fostering innovation, improving efficiency, and driving success.

From mapping and modeling to automating and optimizing, our tools leverage advanced AI capabilities to transform how you manage and improve your processes. Whether you’re identifying inefficiencies with process mining, simulating outcomes for better decision-making, or enhancing collaboration with robust governance features, our BPM solutions are designed to meet the challenges of modern businesses.

Explore how we can help you streamline operations, boost productivity, and unlock your team’s full potential.

Explore Our

Capabilities & Features

AI Process Parsing, Generation, Analysis & Improvement

Process
Mapping / Modeling

Process
Analysis & Improvement

Process Simulation

Process Mining

Process Automation

Collaboration & Governance

Process Localization & Synchronization

Impact Assessment & Visualization

Interfacing Enterprise Process Center Tools

AI Process Parsing, Generation, Analysis & Improvement

Imagine effortlessly designing and refining detailed processes and documentation in seconds instead of hours. Interfacing’s AI system revolutionizes process development and documentation, eliminating the manual effort once required to build and enhance complex workflows.

With exceptional speed and accuracy, our AI acts as your dynamic partner, crafting thorough first drafts and optimizing existing documentation with unparalleled efficiency.

Process Mapping / Modeling

At the heart of Enterprise Process Center® lies a centralized repository that effortlessly stores and manages processes and related information in an intuitive, user-friendly environment.

EPC connects all the intricate elements of an enterprise—objectives, processes, procedures, employees, departments, customers, suppliers, systems, policies, documents, rules, risks, controls, capabilities, and performance indicators—bringing them together like puzzle pieces to create a comprehensive, 360-degree blueprint of the organization’s architecture.

Process Analysis & Improvement

EPC streamlines Business Process Analysis (BPA) and Business Process Improvement (BPI), delivering greater value while fostering continuous improvement. It eliminates silos, enabling seamless end-to-end value-stream analysis.

Users can assess costs, durations, and risks across process paths, pinpoint waste from non-value-added tasks, resolve bottlenecks, and generate actionable reports with ease. Its comprehensive, 360-degree approach fosters collaboration across departments, aligning teams toward shared goals instead of competing priorities.

By supporting methodologies like Lean, Six Sigma, and ISO, the platform ensures higher success rates and embeds a culture of continuous improvement for lasting organizational transformation.

Process Simulation

Business Process Simulation allows organizations to design or redesign processes and analyze their efficiency before implementation, avoiding disruptions to daily operations. By simulating real-world scenarios, businesses can assess the potential impact of changes, fostering continuous improvement and informed decision-making.

This approach builds on an Agile foundation, providing the insights and adaptability needed to evolve processes into an optimized “to-be” state that conserves resources and reduces costs.

  • Task notification via SMS, e-mail or In-App to end users
  • Collect analytical metadata: execution time and waiting time, cost/unit of execution time and cost/unit of waiting time in job lists, etc.
  • ARPG reports for each task: automatic send report settings and automatic connection to reports on a remote server
  • Track the actual time each user spends on a task by timesheet subsystem

Process Mining

Harness the power of advanced process mining to turn raw data into actionable insights in just minutes.

Quickly generate detailed visual maps of your processes, enabling you to optimize performance, address deviations, and explore variations with speed and efficiency.

Uncovering the intricacies of your data has never been faster or more straightforward!

Within the Admin Console module of our tools, users have the ability to manage, configure, and transfer the generated processes from a design environment to a production environment rapidly and effortlessly. The powerful Admin Console module was designed to counter the rigidity of other traditional application development models. In this case, you can make changes easily for forms, tasks, processes, and more after the initial development is complete.

Process Automation

The Digital Business Platform is designed to enhance operational efficiency by focusing on processes. It enables process designers to define workflows, execute them through a process engine, and seamlessly map processes and build apps within a centralized system.

Supporting human-based, system-based, and hybrid processes, the platform drives enterprise-wide agility and automation, empowering organizations to adapt and thrive.

  • Directly through databases such as JDBC, ODBC (MS SQL, MS Access, Oracle DB, Excel, etc.)
  • .NET assembly
  • COM Components (Interop)
  • Web Services

Collaboration & Governance

Collaboration, communication, and process governance are key to success in every phase, from content development to ongoing improvements. Our platform provides a centralized, reusable repository that allows multiple team members to work in parallel without duplicating or overwriting content.

Employees are notified of updates, confirm their understanding of changes, and have a forum to raise issues or improvement requests. The platform ensures accountability with automated controls like review and approval cycles, role-based access, and audit trails that track all modifications from request to implementation.

  • Raise rules within each step of a process
  • Raise rules within actions, guards and other rules
  • Call rules via processes, forms, or events
  • Change rules at real time
  • Connect rules, guards, and actions to external resources

Process Localization & Synchronization

Effortlessly adapt processes to meet regional, legal, or cultural requirements while maintaining consistency across your organization.

Our localization feature lets you create tailored versions of global processes, enabling quick adjustments for specific markets without duplicating effort. Localized copies remain connected to the global source, ensuring consistency and easy updates.

With synchronization, changes made at the global level are automatically propagated to local versions. Select the data to sync, apply updates with precision, and maintain control—all with a few clicks.

Streamline global operations with efficient localization and synchronization, reducing effort and ensuring up-to-date processes everywhere.

  • Directly through databases such as JDBC, ODBC (MS SQL, MS Access, Oracle DB, Excel, etc.)
  • .NET assembly
  • COM Components (Interop)
  • Web Services

Impact Assessment & Visualization

Understand the ripple effects of changes across your organization with powerful Impact Analysis tools. View associations in a dynamic diagram or a detailed list, enabling you to grasp complexities and make smarter decisions.

AI-driven recommendations highlight likely impacts across multiple items, offering confidence-ranked insights to guide your strategy. These tools help optimize activities, support change management planning, and enhance understanding of organizational interconnections—empowering you to drive efficiency and alignment.

  • Raise rules within each step of a process
  • Raise rules within actions, guards and other rules
  • Call rules via processes, forms, or events
  • Change rules at real time
  • Connect rules, guards, and actions to external resources

Why Choose Interfacing?


With over two decades of AI, Quality, Process, and Compliance software expertise, Interfacing continues to be a leader in the industry. To-date, it has served over 500+ world-class enterprises and management consulting firms from all industries and sectors. We continue to provide digital, cloud & AI solutions that enable organizations to enhance, control and streamline their processes while easing the burden of regulatory compliance and quality management programs.

To explore further or discuss how Interfacing can assist your organization, please complete the form below.

Documentation: Driving Transformation, Governance and Control

• Gain real-time, comprehensive insights into your operations.
• Improve governance, efficiency, and compliance.
• Ensure seamless alignment with regulatory standards.

eQMS: Automating Quality & Compliance Workflows & Reporting

• Simplify quality management with automated workflows and monitoring.
• Streamline CAPA, supplier audits, training and related workflows.
• Turn documentation into actionable insights for Quality 4.0

Low-Code Rapid Application Development: Accelerating Digital Transformation

• Build custom, scalable applications swiftly
• Reducing development time and cost
• Adapt faster and stay agile in the face of evolving customer and business needs.




AI to Transform your Business!

The AI-powered tools are designed to streamline operations, enhance compliance, and drive sustainable growth. Check out how AI can:
• Respond to employee inquiries
• Transform videos into processes
• Assess regulatory impact & process improvements
• Generate forms, processes, risks, regulations, KPIs & more
• Parse regulatory standards into requirements

Learn more about EPC's AI Use Cases
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Document, analyze, improve, digitize and monitor your business processes, risks, regulatory requirements and performance indicators within Interfacing’s Digital Twin integrated management system the Enterprise Process Center®!

Trusted by Customers Worldwide!

More than 400+ world-class enterprises and management consulting firms