Interfacing is pleased to announce their new partnership with WillowTree Advisors, a strategic advisory firm based in Denver, Colorado. Following an evaluation of other leading BPM software, WillowTree selected Interfacing’s Enterprise Process Center® (EPC) as the enabling technology for a client project in the Environmental Services industry.
[/et_pb_text][/et_pb_column_inner][et_pb_column_inner type=”1_2″ saved_specialty_column_type=”3_4″][et_pb_image admin_label=”Image” src=”/wp-content/uploads/2016/05/WillowTreeAdvisors.png” show_in_lightbox=”off” url_new_window=”off” use_overlay=”off” animation=”left” sticky=”off” align=”center” force_fullwidth=”off” always_center_on_mobile=”on” use_border_color=”off” border_color=”#ffffff” border_style=”solid” alt=”WillowTree Partnership”] [/et_pb_image][/et_pb_column_inner][/et_pb_row_inner][et_pb_row_inner admin_label=”Row”][et_pb_column_inner type=”4_4″ saved_specialty_column_type=”3_4″][et_pb_testimonial admin_label=”Testimonial” author=”Kathryn Douglass” job_title=”Managing Partner” company_name=”WillowTree” url_new_window=”off” quote_icon=”on” use_background_color=”on” background_color=”#e0eef3″ background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid” portrait_url=”/wp-content/uploads/2015/11/client-testimonial-face.png”]We were very selective when we evaluated these tools because any software that we leave with a client creates a direct tie-back to our firm. We chose the EPC because, not only does it meet the client requirements, but we felt that it represents us well and will serve as a positive reminder of the engagement.
[/et_pb_testimonial][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]WillowTree embedded the EPC in their project deliverables to help the client meet three primary objectives: to standardize and improve existing customer service processes, to streamline employee training, and to understand their requirements for a CRM system upgrade.
WillowTree had previously been supporting its process re-engineering initiatives with MS Visio®, but determined that this project would require a more complete BPM tool.
[/et_pb_text][et_pb_testimonial admin_label=”Testimonial” author=”Kathryn Douglass” job_title=”Managing Partner” company_name=”WillowTree” url_new_window=”off” quote_icon=”on” use_background_color=”on” background_color=”#e0eef3″ background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid” portrait_url=”/wp-content/uploads/2015/11/client-testimonial-face.png”]We needed to establish a framework for our client’s critical processes, and our standard mapping software would not meet our needs in this case. We needed to deploy a more sophisticated tool that would not overwhelm our client. We selected the EPC for its ease-of-use and expandability, along with its ability to manage the end-to-end process lifecycle.
[/et_pb_testimonial][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]Since successfully deploying the EPC as part of this client engagement, WillowTree has been leveraging the software internally in order to standardize its modeling processes and design standardized processes for its most frequent consulting engagements. WillowTree plans to first roll out these standardized processes as part of its Outsourcing Governance Practice.
About WillowTree
WillowTree Advisors is a business advisory firm that helps clients better use its human and technology resources to meet strategic goals. WillowTree works with companies to rapidly identify and implement overhead cost reduction strategies, manage performance improvement initiatives, optimize shared service and strategic sourcing delivery models.
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Map, model, and execute your business processes with Interfacing’s Enterprise Process Center® (EPC) to achieve the process visibility necessary to optimize your activities. Positioned amongst Leaders by Gartner in its latest Enterprise Business Process Analysis (EBPA) MarketGuide.
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