- Business Process Management (BPM)Document Management System (DMS)Electronic Quality Management System (QMS)Risk, Governance & Compliance (GRC)Low Code Rapid Application Development (LC)Business Continuity Management (BCM)Enterprise Architecture (EA)Business Process Management (BPM)Document Management System (DMS)
- Document Control Overview
- AI Content Mining Parser
- Collaboration & Governance
- Data Migration & Integration
- Interfacing Offline App
Electronic Quality Management System (QMS)- Quality Management System Overview
- Risk Management
- Incident Management
- Environmental Health & Safety
- Training Management
- Control Management
- Action Items Management
- Management Review
- FMEA
- Pharmacovigilance
- Data Migration & Integration
Risk, Governance & Compliance (GRC)- Risk, Governance & Compliance Overview
- Regulatory Compliance
- Collaboration & Governance
- Data Migration & Integration
- Interfacing Offline App
Low Code Rapid Application Development (LC)Business Continuity Management (BCM)- Business Continuity Management Overview
- Business Impact Analysis
- Disaster Recovery Simulation
- Action Item Management
- Mass Notification Management
- Asset Management
- Interfacing Offline App
Enterprise Architecture (EA) Consulting Services
Interfacing empowers organizations to achieve operational excellence through strategic transformation, process optimization, and quality-driven innovation.
- IndustriesRegulatory ComplianceUse CasesLearning CenterFramework & PracticesIndustriesRegulatory Compliance
- Regulatory Compliance
- ISO 9001 (guide)
- ISO 9001:2026 (preparation)
- ISO 17025
- ISO 27001
- ISO27002
- ISO 42001
- EU AI Act
- NIST SP 800-53
Use CasesLearning CenterFramework & Practices - AboutCustomer SuccessPartners
Interfacing vs. Pega
Interfacing vs Pega: Which Delivers More for Governance and Compliance?
Pega Platform combines BPM, Low-Code, AI decisioning, and case management to automate business operations and customer engagement. It excels in CRM and enterprise workflow orchestration, helping organizations reduce manual work and improve service outcomes.
Interfacing, however, delivers an Integrated Management System that merges BPM, QMS, GRC, and Low-Code within one validated environment. Interfacing’s AI goes beyond decisioning—enabling process mining, risk prediction, and continuous audit-readiness.
Pega: focuses on efficiency, customer engagement, and case automation.
Interfacing: built for compliance, risk, and process excellence in regulated industries.
Trusted by Regulated Industries Worldwide
Gartner® Recognized Digital Twin of an Organization (DTO)
ISO, FDA, and GxP Validated Platform
Global Deployments Across Life Sciences, Pharma & Healthcare
Feature Comparison
| Feature | Interfacing IMS | Pega Platform |
|---|---|---|
| AI Integration | AI for process discovery, risk analysis & compliance prediction | AI for decisioning & customer engagement |
| Unified IMS (QMS + BPM + GRC) | Integrated QMS, BPM & GRC modules for full governance | BPM & case management only; no QMS/GRC |
| Low-Code Automation | Low-Code form & app designer validated for compliance | Strong Low-Code app builder |
| Document Control & Validation | Lifecycle management, version control & validation-ready | Document handling configurable; validation user-managed |
| Audit Readiness | Built-in traceability, signatures & audit dashboards | Not native; requires customization |
| Risk & Control Management | Risk libraries & control mapping linked to processes | Not native; achievable via case configuration |
| Regulatory Change Tracking | AI maps regulatory updates to SOPs & training | Not positioned for regulatory intelligence |
| Process Mining & Simulation | Embedded mining & predictive simulation | Process AI available; mining via partners |
| Offline Mobile | iOS & Android offline capability | Mobile app with offline support for select modules |
| Digital Twin of Organization (DTO) | Gartner-recognized DTO for governance & compliance | Not positioned as DTO |
Key Differences
Scope and Use Case
Pega focuses on customer engagement, service workflows, and decision automation. Interfacing focuses on operational governance, quality, and compliance—providing full lifecycle management for processes, risks, and evidence.
Validation and Compliance
Pega offers flexible process orchestration but requires manual configuration for validation and audit traceability. Interfacing provides built-in audit-ready validation, e-signatures, and regulatory alignment.
AI Application
Pega’s AI supports predictive decisioning for engagement. Interfacing’s AI drives process mining, compliance automation, and predictive risk insight.
How Interfacing Helps
Interfacing unifies automation, governance, and compliance in a single AI-powered IMS.
Organizations document, automate, and monitor every process while maintaining real-time traceability and continuous regulatory alignment.
Combines BPM, QMS, and GRC into a unified, validated platform
AI-driven compliance mapping and predictive analytics
Built-in e-signatures, audit trails, and traceability dashboards
Suitable for regulated industries requiring operational governance
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INTERFACING VS THE OTHERS
Why Choose Interfacing?
With over two decades of AI, Quality, Process, and Compliance software expertise, Interfacing continues to be a leader in the industry. To-date, it has served over 500+ world-class enterprises and management consulting firms from all industries and sectors. We continue to provide digital, cloud & AI solutions that enable organizations to enhance, control and streamline their processes while easing the burden of regulatory compliance and quality management programs.
To explore further or discuss how Interfacing can assist your organization, please complete the form below.
Documentation: Driving Transformation, Governance and Control
• Gain real-time, comprehensive insights into your operations.
• Improve governance, efficiency, and compliance.
• Ensure seamless alignment with regulatory standards.
eQMS: Automating Quality & Compliance Workflows & Reporting
• Simplify quality management with automated workflows and monitoring.
• Streamline CAPA, supplier audits, training and related workflows.
• Turn documentation into actionable insights for Quality 4.0
Low-Code Rapid Application Development: Accelerating Digital Transformation
• Build custom, scalable applications swiftly
• Reducing development time and cost
• Adapt faster and stay agile in the face of
evolving customer and business needs.
AI to Transform your Business!
The AI-powered tools are designed to streamline operations, enhance compliance, and drive sustainable growth. Check out how AI can:
• Respond to employee inquiries
• Transform videos into processes
• Assess regulatory impact & process improvements
• Generate forms, processes, risks, regulations, KPIs & more
• Parse regulatory standards into requirements
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Document, analyze, improve, digitize and monitor your business processes, risks, regulatory requirements and performance indicators within Interfacing’s Digital Twin integrated management system the Enterprise Process Center®!
Trusted by Customers Worldwide!
More than 400+ world-class enterprises and management consulting firms
