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Interfacing delivers a fully integrated, AI-powered management environment, while MasterControl focuses primarily on traditional electronic QMS workflows. The result is that Interfacing offers broader governance, risk, and digital process control — all within a single platform.
Gartner® Recognized Digital Twin of an Organization (DTO)
ISO, FDA, and GxP Validated Platform
Global Deployments Across Life Sciences, Pharma & Healthcare

| Feature | Interfacing IMS | MasterControl QMS |
|---|---|---|
| AI Integration | Native AI Agents for Quality, Risk & Compliance | Limited (add-ons only) |
| Unified IMS (QMS + BPM + GRC) | Yes, all-in-one system | Separate modules or integrations |
| Low-Code Automation | Built-in low-code designer | Limited configuration tools |
| Offline Mobile Access | iOS & Android offline apps | Cloud-only access |
| 21 CFR Part 11 / Annex 11 Validation | Fully validated and audit-ready | Requires external validation |
| Regulatory Frameworks Supported | ISO, FDA QSR, GxP, AS9100, ISO 27001, NIST | Primarily FDA/ISO QMS |
| Process Mining & Predictive Simulation | Yes, AI-driven | No native support |
| Integration Scope (MS 365, Teams, ERP, SharePoint) | Extensive, bi-directional | Limited API-based connectors |
| AI Impact Analysis & Recommendations | Included | Not available |
| Digital Twin Organization (DTO) | Gartner® recognized | Not offered |
MasterControl focuses narrowly on quality event management, while Interfacing extends governance across processes, risks, training, and compliance frameworks in one interconnected digital twin environment.
Interfacing leverages embedded AI agents (Quality, Compliance, Audit, Training) to automate reviews, detect gaps, and predict risk trends. MasterControl relies on user-triggered workflows with no predictive layer.
Unlike MasterControl’s form templates, Interfacing’s Low-Code Designer allows users to build dynamic apps and workflows rapidly — enabling faster digitalization without developer dependency.
Interfacing maintains Annex 11 and Part 11 validation continuously through its Computer System Validation (CSV) methodology, reducing audit preparation time and compliance costs.
Interfacing empowers organizations to connect quality, compliance, and performance into a single, intelligent management system.
Our AI-powered IMS helps teams document, automate, and improve every process — ensuring accountability, accelerating audits, and reducing risk exposure.
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With over two decades of AI, Quality, Process, and Compliance software expertise, Interfacing continues to be a leader in the industry. To-date, it has served over 500+ world-class enterprises and management consulting firms from all industries and sectors. We continue to provide digital, cloud & AI solutions that enable organizations to enhance, control and streamline their processes while easing the burden of regulatory compliance and quality management programs.
To explore further or discuss how Interfacing can assist your organization, please complete the form below.

• Gain real-time, comprehensive insights into your operations.
• Improve governance, efficiency, and compliance.
• Ensure seamless alignment with regulatory standards.

• Simplify quality management with automated workflows and monitoring.
• Streamline CAPA, supplier audits, training and related workflows.
• Turn documentation into actionable insights for Quality 4.0

• Build custom, scalable applications swiftly
• Reducing development time and cost
• Adapt faster and stay agile in the face of
evolving customer and business needs.
The AI-powered tools are designed to streamline operations, enhance compliance, and drive sustainable growth. Check out how AI can:
• Respond to employee inquiries
• Transform videos into processes
• Assess regulatory impact & process improvements
• Generate forms, processes, risks, regulations, KPIs & more
• Parse regulatory standards into requirements

Document, analyze, improve, digitize and monitor your business processes, risks, regulatory requirements and performance indicators within Interfacing’s Digital Twin integrated management system the Enterprise Process Center®!
More than 400+ world-class enterprises and management consulting firms































