Airlines and Aviation training and procedure process

Airlines and Aviation

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Enhance airworthiness, reduce compliance risk, and modernize flight ops, engineering, and MRO processes using AI-powered QMS and BPM technology.

EPC: a perfect solution for airlines and aviation training and procedure process

From flight operations and maintenance planning to regulatory compliance and document control, the aviation and airline sectors operate in one of the most strictly regulated, high-stakes environments. Interfacing's AI-augmented platform supports aerospace manufacturers, airlines, MROs, and avionics suppliers in delivering safety, compliance, and operational excellence.

Whether you're governed by FAA, EASA, Transport Canada, or AS9100 standards, our integrated platform provides a single source of truth across your quality, risk, and engineering documentation—while AI streamlines audits, flags deviations, and enhances traceability at every step.

"We have been working with since July 1998. Integrating business units, by aligning practices between different sites, has been facilitated by being able to link all our processes into one integrated framework shared by all managers. We are counting on FirstSTEP to enable us to simulate anticipated business volumes and efficiently prepare for and manage our growth with tailored action plans."

David Orcutt

VP & General Manager of Programs and Customer Support, Bombardier Aerospace

"The EPC allowed our people to show their processes in an easy to understand format. It fits perfectly with the ISO process approach. Auditors understood the method very easily."

Warren Harrison

Business Improvement Manager, Royal Australian Air Force

Unified QMS + BPM for Aviation Excellence

Document Control & Airworthiness Logs

Centralize flight manuals, engineering specs, and maintenance records in a secure, version-controlled repository.

Process Automation with AI

Generate, simulate, and optimize SOPs using AI-powered process discovery and low-code workflows.

Risk & Compliance Alignment

Track and mitigate risk across flight ops, quality inspections, and engineering change management.

Real-Time Collaboration

Enable role-based access to procedures, updates, and compliance records across hangars, ground ops, and global sites.

Ensuring No-Compromise Security

In an arena where operations may be highly classified, security concerns are top priority. Addressing these concerns is the very first step that any business in this niche must complete. Breaches can occur at any stage within operations and no matter how minor they may seem, they can have far-reaching consequences.

Quality Management

The need to ensure top-notch quality management at every stage of the operations often clashes with the equally important need to shorten production cycles and maintain delivery schedules without fail. To perfectly balance these two, your business should be equipped with a seamless, highly efficient system of processes. Another critically important aspect is to keep a tight rein over costs, which can otherwise become prohibitively high, eating into your profits. In short, you need to have high quality tools in place over your standard operating procedures (SOP) to ensure that every single task is completed efficiently, and every single resource is used optimally.

Needs

A highly efficient BPM solution can mark the difference between success and failure in the defense and aerospace industry. On the one hand is the necessity to maintain high standards across all operations, while on the other is the need to comply with regulations. An effective BPM system can support your business in many ways and can ensure that both objectives are met. Whether you need to undertake process transformation to adapt to new regulations, you want to scale up operations or you need to improve productivity, Enterprise Process Center (EPC) is just what you need to keep your business at peak performance during any transition.

Airlines and Aviation Process Management

Proactively Track Security Gaps

Empower your business with EPC by proactively tracking gaps in your security features and fill them before your business becomes vulnerable.

Secure Cloud Storage

Build your very own highly secure cloud storage or maintain an impregnable system on board.

Reliability & Quality

Automate large processes and ensure that there is no room for delays and errors so that you deliver reliable quality solutions and services to all your clients.

Quality Management

Ensure top-notch quality management at every stage of the operations and equally important need to shorten production cycles and maintain delivery schedules without fail.

Control Costs

Keep a tight rein over costs, which can otherwise become prohibitively high, eating into your profits.

Standard Operating Procedures

Use Standard Operating Procedures (SOP) to ensure that every single task is completed efficiently, and every single resource is used optimally.

How AI Powers Aviation Transformation

AI-Driven Process Discovery & Automation
Automatically map and generate accurate aviation processes based on existing operational data and user behavior. From MRO tasks to engineering workflows, AI uncovers inefficiencies and suggests optimal configurations for improved productivity and compliance.

Regulatory-Aware SOP & Policy Updates
AI cross-references aviation regulations like EASA Part-145 or FAA requirements with your existing documentation, recommending real-time updates to SOPs, maintenance procedures, and safety manuals.

Embedded Compliance Knowledge in Workflows
Technicians and engineers receive in-context guidance injected directly into digital forms and maintenance checklists, ensuring consistent, compliant execution of every task.

Real-Time Deviation Alerts & CAPA Suggestions
During inspections or audits, AI can instantly identify nonconformances or deviations and auto-suggest corrective and preventive actions (CAPAs), accelerating resolution and reducing downtime.

Continuous Improvement through Data Feedback Loops
AI analyzes historical inspection data, technician feedback, and audit logs to recommend ongoing process improvements—closing the loop between quality, safety, and performance.

How AI Powers Aviation Transformation

Predictive compliance risk analysis using historical maintenance logs
AI-generated SOP suggestions based on regulation changes (e.g. EASA Part-145 updates)
Real-time alerts for deviation handling during inspections
Smart workflows triggered by sensor or IoT data integration
Automated logbook audits and airworthiness recordkeeping

How Interfacing Helps

Interfacing’s solution suite connects your Quality Management System, Process Management, and Digital Compliance tools into one AI-enhanced ecosystem. We help aerospace, airline, and MRO organizations:

Eliminate manual errors through AI-enhanced document control
Maintain continuous regulatory alignment with FAA, EASA, TCCA, and AS9100
Real-time alerts for deviation handling during inspections
Accelerate onboarding of technicians and engineers with AI-suggested training paths
Reduce operational silos through one unified digital thread

Sara Arroun, Senior Manager Quality & Process Improvement at International Air Transport Association (IATA), shares her thoughts on the consolidation of data from fragmented digital & manual document sources to one repository meeting ISO 9001 compliance.

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Document, analyze, improve, digitize and monitor your business processes, risks, regulatory requirements and performance indicators within Interfacing’s Digital Twin integrated management system the Enterprise Process Center®!