The Challenge: Streamlining GRC Compliance Across Critical Business Processes

As part of its commitment to corporate accountability, Pepsi-Cola Manufacturing International Ltd. (PCMIL) faced mounting complexity in aligning its operations with the Global Control Standard (GCS) and SOX compliance. With over 100 mapped processes spread across Excel and Visio and no centralized platform, audit preparations were costly, time-consuming, and vulnerable to inconsistencies.

The absence of a unified documentation system and disconnected role matrices created confusion, elevated risk exposure, and made the audit process highly disruptive. PCMIL needed a solution to embed governance, risk, and compliance (GRC) directly into business processes and integrate those with daily operations.

The Solution: Embedding GRC with Interfacing’s Enterprise Process Center®

PCMIL selected Interfacing’s Enterprise Process Center® (EPC) as the backbone of its compliance transformation. The EPC allowed them to build a centralized Process Library, establish a single source of truth for controls and responsibilities, and automate critical reporting functions.

Key implementation steps included:

• Migrating existing Visio and Excel documentation into EPC

• Mapping cross-functional processes like Purchase-to-Pay, Sales-to-Collection, Financial Reporting, and Fixed Assets

• Embedding risk matrices and RACI frameworks to assign ownership and quantify risks

• Enabling real-time access and collaboration for over 100 non-technical users

The rollout received top-level support from Finance, Manufacturing, and Quality departments, as well as oversight from corporate headquarters—ensuring enterprise-wide engagement and successful adoption.

Results That Transformed Compliance Into Competitive Advantage

With EPC in place, PCMIL achieved its goal of integrating global control strategies with daily operations:

• SOX and GCS audits became faster and less disruptive, with automated generation of Control Matrices, RACI reports, and audit trails

• Process visibility and role clarity improved, reducing the risk of human error and audit failure

• Auditor feedback was overwhelmingly positive, citing EPC’s clear audit trail and standardized knowledge across teams

• Risk exposure was actively managed, with controls embedded into each mapped process

• Cost savings emerged from the elimination of manual updates and the reduction of business disruption during audit periods

EPC empowered teams to respond confidently during audits, with all process-related information—including risks, rules, documents, and controls—linked and visible in real time.

What’s Next: Expanding GRC to New Domains

Building on their success, PCMIL plans to extend EPC to additional departments such as HR, Payroll, IT, Customs & Duties, Travel & Entertainment, and Safety. Upcoming phases will focus on automating control testing and audit scheduling to further streamline compliance processes and boost audit readiness year after year.

How Interfacing Can Help

Whether you’re managing SOX compliance or building a scalable GRC framework, Interfacing’s EPC offers the visibility, accountability, and efficiency needed to embed governance into your daily operations. Trusted by global manufacturers like PepsiCo, EPC transforms audits from annual headaches into ongoing best practice.